Web privacy policy & cookie

The purpose of this Privacy Policy is to describe how this Website is managed, with respect to the use of cookies and other tracking tools (hereinafter all referred to for simplicity as "cookies") and the processing of personal data of users/visitors who consult it.

This policy statement is provided, pursuant to Regulation 2016/679/EU (General Data Protection Regulation - hereinafter GDPR), article 122 of the Personal Data Protection Code (Legislative Decree 196/03, the so-called Privacy Code) and the General Provision of the Privacy Guarantor of 8 May 2014 on cookies, as supplemented by the Guidelines of the Privacy Guarantor of 10 June 2021 on cookies and other tracking tools, to those who connect to the Olivetti SPA website https://www.olivetti.com.

The declaration applies exclusively to the above-mentioned site ("Site" or “this Site” hereafter) and any associated sub-domain, not covering any other websites the user may visit following links provided.

The site indicated above is owned and managed by Olivetti SPA. Olivetti assures compliancy with the legislation on the subject of personal information protection, coherently with the provisions of the Telecom Italia Group Ethical Code. Users/visitors are invited to read this Privacy Policy with great attention before forwarding any type of personal information and/or filling in electronic forms present on said site.


Data processing purpose and type


1. Browsing data

The IT systems and software procedures used for running this Site, during the normal course of operation, acquire certain types of personal data that are transmitted as an inherent part of Internet communication protocols. This information is not collected deliberately for association with identifiable subjects however, due to its intrinsic nature, when combined with the data of third-party entities, it could allow users/visitors to be identified (e.g. through IP address, domain names of computers used by Users to connect to site, code indicating server data reply status, browser type, beginning and end navigation session time stamp, account id and activities carried out in the Site if available, etc.).

These types of data are collected only for the purpose of generating statistical information (in anonymous form, therefore), and to ensure that the Site is operating correctly. Data relating to web contacts is not stored for more than six months, unless a need arises to investigate computer crime involving the site. No data originating from the web service will be further communicated or publicized.


2. Cookies

2.1 General information on cookies

Cookies are small text files sent by Internet sites to the device of users visiting their sites (normally to the browser). They are stored here for retransmission to the same sites whenever the site is revisited from the same device. Sites can also consent to the transmission of third-party cookies, that is, those generated by Internet sites different to the site the user is actually visiting (by means of objects present on the page such as banners, images, maps, sounds, ad-hoc links to web pages in other domains).

Depending on their duration, two types of cookies can be distinguished: session cookies (that is, temporary cookies that are deleted automatically from the device at the end of a browsing session on browser closure) and persistent cookies (those that remain stored on the device until their expiry date or deletion by the user).

Cookies serve different purposes, primarily the transmission of communications and provision of user-requested services. More specifically, they enable Internet site functionality and optimisation, permit computerised authentication procedures with abuse prevention, also session monitoring and improvement of user browsing experience. In the latter case, for example, they allow connection to Reserved Areas to remain active when browsing other pages on the website - so eliminating the need to re-enter User-Id and Password – together with storage of user-specific information (such as preferences, browser type and computer used).

The above-mentioned cookies are referred to as "technical cookies" (user consent is not required for their use) given that, without them, some of the declared operations could not be executed or would become more complex and/or less safe. On the other hand, if cookies are used for other purposes, such as behaviour analysis in order to send personalised promo/advertising messages (a.k.a. profiling cookies) or, using the third-party services, to obtain aggregated information on user numbers and site visit behaviour patterns (a.k.a. "analytics cookies"), then user consent is necessary. In fact, before sending these types of cookie to the device, pursuant to currently applicable legislation (Privacy Code and General Provisions of the Italian Data Protection Authority of 8th May 2014), when the Home page or other website page is first accessed, a banner opens in the foreground briefly notifying of the use of cookies and the need for the user to give their consent. This can be provided by the user either continuing to browse by selecting an element underneath the banner or by closing the banner altogether.

In any case, cookies can be read and modified exclusively by the Internet site that has generated them; they cannot be used to call up any kind of data from the user’s device nor can they transmit computer viruses. Given that cookie-type functions can also be performed by other kinds of technology, within the context of this web privacy policy declaration, the term "cookie" is used to refer to cookies and all similar technologies.

2.2 Use of cookies by this Site

This Site may use session cookies and persistent cookies.
The types of first-party cookies generated and transmitted by this Site are:

  • technical" cookies, used for: a) the completion of purchases of online services/products (management of the "shopping basket" by storing the products selected) and related payments; b) authentication and management of a browsing session (e.g. to identify and validate the user for access to the Restricted Area); c) security purposes (e.g. to take into account the number of failed logins by identifying possible abuses in authentication and preventing fraud); d) customisation of the user interface (e.g. to record the preferences expressed by the user such as language, currency, page display format, connection area); e) better usability of the site and its audio-visual content; f) the proper functioning of the connection (e.g. routing the user’s requests between multiple servers in an appropriate manner)


2.3 Analytics cookies

Olivetti SPA doesn’t make use of web measurement services provided by third parties to collect aggregate / statistical information on the number of users and on how they visit this Site.


2.4 Third-party cookies


This Site also allows the transmission to the user's device of third-party cookies with which Olivetti SPA  cooperates. Olivetti SPA, as a technical intermediary, sends these cookies, but does not have control and access to the information provided/acquired. For these cookies, it is possible to consult the information of the third parties by clicking the link of third parties listed below.

The cookies of third parties consist of the following categories:

a) profiling cookies of advertisers and e-commerce operators who manage cookies to keep track of the activities or purchases that the user/visitor has made on this Site (also coming from other websites) typically in order to (i) create user/visitor profiles to customise content and ads and to send advertisements on the potential interests of the user/visitor on this Site and/or on the websites of their affiliates; (ii) allow the correct allocation of commissions for the commercial transaction (iii) measure the effectiveness of the advertising message (content and ads) and adopt subsequent commercial strategies (e.g. for product development). These subjects may also use georeferencing data based on the user/visitor's IP address in order to target territorially differentiated ads and content; as well as, for the delivery of targeted advertising, they can aggregate technical data of the device (which can be identified on the basis of an active scan of the characteristics of the same), determine the belonging of different devices to the same user/visitors or to his household and/or match and combine internet activity data with user/visitor data collected off-line;

b) cookies of social media, which manage cookies to enable, via plug-ins, the sharing of content between “logged in” members of the same social media network. The social media with which the Site interacts, for the sole sharing of pages of the Site itself, are:

c) Performance cookies, which allow third parties to monitor the use of the Site by the users/visitors and may maintain the ability to identify the users/visitors. 


2.5 Cookie coding criteria and retention times 

The semantic coding criteria and the retention times set for each cookie are:

Cookie Name Type Functionality  Retention times 
  SSESSxxxxxxxxx Technical cookie Drupal Session Identifier in Browser-Server Communication   Session


2.6 ​Cookie option management

Cookies can be managed by the user through their browser. 

A) Browser settings

The user/visitor can manage cookie preferences through the functionalities present in common browsers (Internet Explorer, Mozilla Firefox, Google Chrome, Apple Safari), which allow users to delete/remove cookies (all or some) or to change the settings of the browser itself in order to block the sending of cookies or to limit it to specific sites (as opposed to others). It is possible to find out how to configure the browser settings (usually accessible from the 'Tools' bar) by going to the 'Support' web pages of the providers of these browsers (which can also be found using a common search engine).

Disabling cookies does not in itself preclude the use of the Website's services; however, if all cookies, including technical ones, are deleted/blocked, some operations cannot be performed or will be more complex and/or less secure, such as, performing activities within the website's Restricted Areas (in fact, cookies make it possible to carry out and maintain user identification during the session).


3. Data provided voluntarily by users/visitors

If users/visitors connect to this Site and send their personal data in order to access certain services, or to make requests by e-mail or filling out web-forms, this involves the acquisition by Olivetti SPA of the sender's address and/or any other personal data, which will be processed exclusively for the purpose of responding to the request, i.e. for the provision of the service.

Personal data provided by users/visitors will only be disclosed to third parties if such disclosure is necessary to fulfil the requests of users/visitors.


4. Processing methods

Processing is carried out by means of automated and telematic tools and/or manually for the time strictly necessary to achieve the purposes for which the data were collected and, in any case, in accordance with the relevant legislation in force.


5. Optional provision of data

Apart from what is specified for browsing data, users/visitors are free to provide their personal data. Failure to provide said data may only result in the impossibility of obtaining what has been requested.


6. Data Controller, Data Protection Officer and person’s categories authorised to process data in Olivetti

The Data Controller is Olivetti S.p.A. – with HQ at address Strada Monte Navale 2/C - 10015 Ivrea (TO).

Olivetti SPA  has appointed a Data Protection Officer (DPO) in the person of the DPO of Telecom Italia Group, who can be contacted at TIM by writing to the following address: via Gaetano Negri, 1 - 20123 Milan, Italy; or by sending an email to dpo.olivetti@telecomitalia.it

The data of users/visitors of this Site will be processed by employees of Olivetti SPA, who have been appointed as persons authorised to process personal data and have received appropriate operating instructions in this respect.


7. Rights of data subjects

Users/visitors have the right to access their data at any time and to exercise, as far as applicable, the other rights provided for in Articles 15 to 22 of the GDPR (e.g. to request the origin of the data, rectification of inaccurate or incomplete data, restriction of processing, erasure or the right to be forgotten, data portability, as well as the right to object to the use of the data for legitimate reasons), by sending an e-mail to the following address dpo.olivetti@telecomitalia.it. Finally, users/visitors have the right to lodge a complaint with the Data Protection Authority. 


Olivetti S.p.A.